In common with all online stores Prodigy Audio Systems Limited collects personal information from you when you make a purchase from our website. We use this information to process your order and to keep you informed with the progress of it.
The personal information we collect is as follows:
- Your name and address and delivery address (if this is different) so we can prepare and deliver your order as you have requested.
- Your email address. This allows us to send you an order confirmation and to let you know how and when your order left our premises and how you can trace its progress if the 'signed for' option has been requested.
- Your phone number in case we need to call or text you if we have a query about your order.
- Your payment method details, although we don't ever receive this information ourselves. These details go directly onto the servers of PayPal (for Mastercard and Visa etc) when you enter them during the checkout process. No credit/debit card or other payment information is ever stored on any of our servers.
- Some of your personal data may be passed to other companies when Royal Mail is not an option for the purposes of delivering your order to you (i.e. couriers) but they only receive the information necessary to complete their function (name and address, delivery address (if different) and a telephone number).
Our website uses secure server software which will protect your information at all times. Once captured, the personal information you submitted in order to place and receive your order i.e. your name and address, delivery address (if this is different), telephone number and email address is held on our own internal server where it is regarded and treated as strictly confidential. Customer information is restricted to those who need to access it for the performance of their job and their access is subject to login and password controls.
